Terms and Conditions

Bh does not intend in any way to promote or advertise the use of prohibited substances

These Terms and Conditions of Sale and Use (hereafter "Terms and Conditions") have as their object the purchase of products made remotely via the electronic network on the site www.bhsmokingaccessories.com They apply to the offer, to the sale and delivery of all products supplied to the consumer by bh smoking accessories

Each purchase transaction will be governed by the provisions of Legislative Decree 185/99, Legislative Decree 206/05; the information directed at the conclusion of the contract will be submitted to the art. 12 of the Legislative Decree. 70/03 and, as regards the protection of confidentiality, will be subject to the legislation referred to in Legislative Decree. 196/03 and subsequent amendments of the law (privacy).

These Terms and Conditions do not apply to the offer of those items for which particular conditions of sale are applicable, which will be indicated from time to time in the pages dedicated to the products themselves.

Orders, conclusions of the contract and acceptance of the general conditions of sale.

Before proceeding with the conclusion of a sales contract, it is necessary to register on the Website, entering the name, surname, e-mail address and password (hereinafter "registration credentials"). Registration on the site is free. Registration is confirmed by e-mail sent to the address provided by the user. The registration credentials must be used exclusively by the user and can not be transferred to third parties. The user will consider Bh Smoking Accessories to be free from any obligation to compensate, resulting sanction and / or in any way related to the violation by the user of the rules on registration on the Site. The user is solely responsible for accessing the Site through Credentials of Registration and is directly responsible for any damage or injury caused to Bh Smokng Acessories or third parties by improper use, loss, misappropriation by others or failure to protect the proper secrecy of their Registration Credentials. All transactions carried out through the Registration Credentials are considered as carried out by the customer to whom the Credentials themselves refer.

The contracts for the sale of products on the www.bhsmokingaccessories.com website are considered concluded when the purchase order has been regularly paid

By completing the purchase you implicitly state that you have read the following warnings given here.


PayPal allows you to receive and make payments online without sharing your financial data. Registration for free.


With PayPal you can pay for your purchases for free using your credit card (Visa, Visa Electron and MasterCard) or a prepaid card (Postepay, Kalibra and others) without to share data with the seller. You can also receive payments at competitive rates, from anywhere in the world and in different currencies, thus expanding your network of buyers. In addition, PayPal Buyer Protection offers a refund of up to EUR 1000.00 in the case of an item not received or not compliant with the description. To pay with PayPal it is not necessary to have a PayPal account.


For security reasons, sending payments via PayPal and transferring funds from your PayPal account to your current account are initially limited to EUR 750.00. These limits can be removed through the PayPal account verification process.

Delivery methods and shipping costs

The products purchased on the Site can be delivered in Italy, islands included by courierTNT / SDA

Europe supports UPS

International UPS shipments

contact e-mail info@bhsmokingaccessories.com

Shipping costs are calculated based on weight.

The order will be delivered indicated when ordering.

The expected delivery date is from the set of the following 2 items

1. Shipping time (from 24 to 72 hours): verification of the reliability of the information at the time of the balance of the account + preparation of the order + management of the package (s) by the carrier.

2. the delivery time of the package by the carrier chosen by the Customers.

The delivery deadline will be communicated to the customers on the website on the «order summary» page.

In all circumstances, in the event that the delivery exceeds by fourteen (14) days the expected delivery date, and not a force majeure, within a maximum of fourteen (14) days.

Delivery by courier

2 consecutive deliveries for each product. In case of double non-delivery (refused package, delivery impossible ...), the product will be available on request at the courier gls for 10 days. Beyond this term, the material will be considered as abandoned. Bh smoking accessories can dispose of them fully and completely, and proceed with its destruction. In this case, no refund can be requested.

Upon receipt of the order, Bh smoking accessories advises Customers to check:

- that the package is NOT damaged, otherwise withdraw with RESERVE

- that the delivered products comply with the order, and to indicate, in case they are damaged, the anomalies on the delivery form in the form of handwritten and countersigned reserves.

Without prejudice to legal guarantees, advises customers to direct their reservations first

- via email using the contact form


The prices shown are VAT excluded because Bh operates duty free from VAT pursuant to Article 1, paragraphs 58 and 59 of Law 190/2014

Lump-sum tax regime art 1 paragraphs from 54 to 89 law 190/2014

Secure payments

We ask our customers to note that, if there are suspicions of fraud related to a specific payment, the latter can be canceled without notice.

The BH SMOKING ACCESSORIES makes available to its customers the possibility of payment by credit card (Visa, Visa Electron, Mastercard, Diners Club International,American exspress) through PayPal. ,and bank transfer

Right of withdrawal.

Sales of products via the Internet are governed by Law Decree 206/2005 which regulates the subject of distance contracts, ie carried out outside business premises.

This legislation establishes the right of withdrawal, or the possibility for the consumer to return the purchased product and to obtain reimbursement of the expenses incurred.

for orders already shipped, the refund will be possible only for the cost of the goods

for orders not yet processed, the refund will also be included in the cost of shipping

This right is reserved exclusively for natural persons (consumers), so it can not be exercised by legal persons and by natural persons acting for purposes related to their professional activity.

To exercise the right of withdrawal you must send, within 14 working days of receipt of goods, the items for which you intend to exercise this right, contacting us promptly through

the specific Form l Post Sales Assistance, and below

Go to the "Order history" section of your account.

 Select the order from which you want to return an item by clicking on "Details".

 Select the products you wish to return through the box next to the names.

 Add the amount to be returned (in case you need to return more than one product).

 (optional) In the "Goods Return" section, add an explanation so that the team understands better why the customer wants to return that product.

 Click on "Request a refund".

The costs of resending the product are totally charged to the customer.

The right of withdrawal is lost if the returned product is not intact, that is


damage to the product due to causes other than transport.

personalized product

All information contained on a digital medium (memory cards, hard disk, etc.) sent back to Bh smoking accessories can not be recovered. The indicated duration of 14 days is counted from the date of delivery of the order.

Bh smoking accessories will proceed to the transmission of the re-crediting order related to the cost of goods shipped within 14 working days after the shipment of the goods by the customer and in any case not before receiving the goods.

The Bh smoking accessories will consequently reject any returned product not packed, as well as the products for which the return costs have not been fully paid by the Customer. Please note that the right of withdrawal is excluded, in this case, in the case of personalized items on request and in the case of objects in compliance with the order that have already been used by the customer.

The refund is made within 14 days by top-up on a PayPal account

Return of products

Only the products agreed with the AFTER-SALES SERVICE customer service will be accepted

The shipping costs of the product are charged to customers.

The Products must be returned to:

Bh smoking accessories by Falco luca

registered office: via della costa 36 -14013 cortandone- At

Product guarantees

On the basis of the legal guarantee of conformity, La Bh smoking accessories undertakes to deliver an order in compliance with the contract of sale concluded and to respond for any conformity defects found at the time of delivery.

To comply with the contract, the products must:

1) correspond to the description on the Site at the time the order is placed;

2) present the quality and usual performance of a product of the same type, which the consumer can reasonably expect, taking into account the nature of the ARTISAN product and the characteristics described on the Website.

In the event of an established lack of conformity, it will be necessary to restore the conformity of the defective product, at no cost to the Customer.

It should also be noted that the legal guarantee may not apply or apply only partially in the following cases:

- Repair of damage caused by a cause external to the product

- A customer error resulting, for example, from incorrect use

- A use of the object that is harmful to its maintenance,

- Any lack of conformity of which the customer was aware at the time of placing the order.

Cause force majeure

Bh smoking accessories can not under any circumstances be held responsible for delayed delivery, and within the limits of the law Bh smoking accessories will have the right to terminate all or part of the contract, suspend or delay the execution. Bh can not be held responsible for damages resulting from a misuse of the products sold on the Website.

Personal data protection

Disclosure Pursuant to Legislative Decree no. 196/2003 which provides for the protection of persons and other subjects regarding the processing of personal data

We wish to inform you that the personal data you hold or acquired in our business are processed by Bh smoking accessories on paper and / or with the aid of IT tools in compliance with the management management legislation, sending technical documentation, statistics, commercial, marketing , promotional or commercial.

Pursuant to Article 7 of Legislative Decree 196/2003 and subsequent amendments at any time they may have access to the same data, request modification, cancellation or oppose their use. The data controller is Bh di Falco Luca - legal address via della  costa 36-   zip code 14013 cortandone -at -italy   VAT NR     01632130058 -FLCLCU66C22L219G

Object of the information:

The information object of the present communication is the data, the personal data and all the data, also sensitive you conferitici

Purpose of the treatment:

The processing of your data is connected to the availability, its shipment, and the issue of regular receipt

to the communication of information about new offers of products and services of our company. In particular for services relating to the management of mail and the web, all information is accessible by our staff. Bh smoking accessories

is not absolutely responsible for their content, nor can they be used for purposes other than that indicated.

Processing methods:

The personal data supplied by you will be entered in a database and / or stored in paper files or on magnetic media and will be handled by us manually or through the use of electronic, telematic systems and any other means made available by the technical and from technological evolution in compliance with the law.

The processing of data will be lawful and correct and, in any case, in order to guarantee the security and confidentiality of the data.

The data of your property and stored at Bh smoking accessories.

in digital format, they will instead be stored separately and will be accessible only on your request and for maintenance / restoration purposes. Not being able to distinguish the data to which Bh smoking accessories.

can potentially access, will be treated as sensitive data, and will therefore adopt the corresponding IT security measures to protect your date

Rights of the interested party:

From your client account, a new card called My personal data is available and the customer can retrieve all the personal data collected from the store and the installed modules, in PDF or CSV format.

At any time you can request cancellation simply by contacting us via email

luca_bh_to@yahoo.com or info@bhsmokingaccessories.com

With respect to the data in our possession, you are entitled to exercise all the rights recognized by art. 7 of Legislative Decree no. 196/2003 and subsequent amendments that for your convenience we reproduce in full:

The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in intelligible form.

The interested party has the right to obtain the indication:

the origin of personal data;

of the purposes and methods of processing;

of the logic applied in case of treatment carried out with the aid of electronic instruments;

of the identifying details of the holder, of the responsible and of the designated representative according to article 5, paragraph 2;

of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.

The interested party has the right to obtain:

updating, rectification or, when interested, integration of data, deletion,


The interested party has the right to object, in whole or in part:

for legitimate reasons, the processing of personal data concerning him, even if pertinent to the purpose of the collection;

to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.